Orientation's main focus is to help a new employee get familiar with who your company is, what is your mission, structure/org chart, products & services, important need-to-know upfront policies/procedures (they should read the employee handbook for the rest of the details), benefits you offer and more.
An employee's first day should be comfortable for them and you will want to eliminate as much nervousness as possible. Try to remember how you felt your first day, on a new job, and especially if the orientation was non-existent. If it is in the budget, there are some things you can do to make them feel a bit more welcome such as: provide lunch (either brought in-house, or take them out), give them a "welcome bag" full of small goodies (such as company logo products, $5.00 Starbucks card and more), or other creative ideas you can think of. It is very important to show them around the building and introduce them to those they will work closest with at the very minimum, or the whole office if you are able.
Onboarding
Onboarding is a continuous process over a few weeks or months time frame (depending on your organization) and helps with retention of that new employee. If possible, part of the process should include a respected and experienced employee who can act as a "mentor" and help the new hire have a "go to" person when they have questions.
What is Onboarding?
"Onboarding is the process by which new hires get adjusted to the social and performance aspects of their jobs quickly and smoothly, and learn the attitudes, knowledge, skills and behaviors required to function effectively within the orientation."Quote Source: (www.shrm.org/about/foundation/products/pages/onboardingepg.aspx")
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